Medhas Finance Saw 83% More Calls & 27% More Conversions

Medhas Finance transformed their telecalling efficiency with NeoDove CRM, improving call handling, agent productivity, and conversion rates previously hindered by Excel.

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Call Volume Boost

0 %

Increased Conversions

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Our Story

Medhas Finance is a financial institution based in West Bengal, India, focusing on providing microfinance services to underserved communities. Their goal is to empower individuals, particularly women, through financial inclusion by offering small loans for business ventures, education, and personal needs.

Over the years, they have expanded their services to support rural and urban entrepreneurs, promoting economic growth and self-sufficiency. Medhas Finance emphasizes transparent and customer-friendly lending practices, aiming to uplift marginalized groups and contribute to sustainable development.

Medhas Finance adopted NeoDove’s telecalling CRM, allowing them to automate the calling process and track progress efficiently. NeoDove’s follow-up and reporting features enabled better communication and team management.

Before using NeoDove, Medhas Finance faced several challenges with Excel:

Challenges

Switch To Neodove Telecalling CRM & Drive 27% More Conversions Every Month.

Key Results

Key Features Utilized

Conclusion

With NeoDove, Medhas Finance achieved a significant improvement in their telecalling operations, leading to increased call efficiency and a notable boost in conversions. The company’s operations are now more streamlined and results-oriented.

Medhas Finance Saw 83% More Calls & 27% More Conversions

“Before adopting NeoDove, we struggled with Excel, which made tracking calls and generating reports a nightmare. Since we switched to NeoDove CRM, our telecalling efficiency has skyrocketed!”

About the Company

Challenges They Were Facing

Before using NeoDove, Medhas Finance faced several challenges with Excel:

Want to see how Medhas Finance boosted their conversions in just 3 months?

Solution

Medhas Finance, frustrated by the limitations of Excel for managing their telecalling operations, decided it was time for a change and chose NeoDove.

Notable Changes They Experienced

Key Results

Beat the Excel Sheets with NeoDove Telecalling CRM!

5000+ Businesses Grew with NeoDove, Including

From Good to Great: Medhas Finance Sees

83% Call Ratio Increase!

Pehle hum Excel sheet use kar rahe the, jisme leads track karna bohot mushkil tha aur hum sirf 100 calls hi kar paate the. Fir humne NeoDove use kiya, aur ab hamari calling ratio 83% aur conversions 27% tak badh gayi hain!

About The Company

Challenges They Were Facing

Before using NeoDove, Medhas Finance faced several challenges with Excel:

How NeoDove Solved These Challenges?

Medhas Finance, frustrated by the limitations of Excel for managing their telecalling operations, decided it was time for a change and chose NeoDove.

No More Manual Dialing

Before NeoDove, dialing numbers manually was a time-consuming and inefficient task. With the NeoDove Autodialer, Medhas Finance was able to streamline their calling process, significantly increasing the number of calls made per day. This boosted calling efficiency and saved valuable time.

No More Tedious Report Generation

The process of generating reports manually was tedious and often delayed decision-making. NeoDove’s real-time reporting feature simplified performance tracking, providing instant access to key metrics and enabling faster, more informed decisions.

No More Coordination Hassle

When multiple team members had to access the same Excel file, it often led to confusion and mismanagement of data. NeoDove addressed this by storing all lead information in one centralized platform, eliminating coordination issues and ensuring seamless collaboration across the entire team.

Medhas Finance

Notable Changes They Experienced

550

daily calls achieved.

83%

boost in call volume.

27%

rise in lead conversions.

Conclusion

By shifting to NeoDove, Medhas Finance transformed their telecalling operations. What once took hours in Excel now happens effortlessly, saving time and fostering better coordination

83% increase in calling ratio: NeoDove’s autodialing feature enabled the client to handle a higher volume of calls daily, making outreach more efficient.
27% increase in conversion rate: With better follow-up management and multi-channel engagement, the client saw a significant boost in lead conversions.
550 calls per day with enhanced reporting: NeoDove’s advanced reporting tools allowed the client to track and analyze daily calls effectively, enabling better decision-making and further optimization.

NeoDove didn’t just solve their problems—it helped them thrive, empowering their mission of financial inclusion with greater efficiency and impact.

5000+ Businesses Grew with NeoDove, Including

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NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.